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Access Services

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Have questions about overdue items, fines, and or holds on your account? Contact us here. NSCC Library Access Services Support Request

Library cards

Your NSCC ID is your library card and is valid as long as you are enrolled or employed by NSCC. IDs are for students, faculty, and staff of NSCC only, and are issued at the Student Engagement offices in Danvers (DB132) and Lynn (LW171). Distance Learning students may apply by completing the NSCC ID for distance learners form. Materials issued to those cards are the responsibility of the card owner. Please do not loan your card to others.

Off site library use and access to your NSCC library account require a login. If you need your log in information, please send an email from your North Shore Community College email address to accessservices@northshore.edu.

Students from other colleges within the HELM system may use their college IDs. Materials issued to those cards are the responsibility of the card owner. Please do not loan your card to others. Public patrons and NSCC alumni will not be able to borrow items directly from the NSCC libraries, but library staff can assist with locating borrowing options.

Fine Appeals

Users are asked to contact the library if they believe they were charged a fine in error or there was a special circumstance that prevented them from returning the material on time. To submit an appeal, please fill out the Fine Appeal form. Reasons that are considered basis for an appeal include family emergency, serious illness or injury, destruction of property due to natural disaster or theft (documentation required), or library error.

Loan periods

Item NSCC Students NSCC Faculty/ Staff

Books

  • Stacks

  • Oversize

  • ESL

  • Juvenile

  • Graphic Novels

  • Best Sellers

4 weeks/ 1 renewal

Semester loan/ no renewal

Books

  • Test Prep

2 weeks/ no renewal

2 weeks/ no renewal

Books

  • Course Reserve (2 hour)

2 hours/ no renewal 2 hours/ no renewal

Books

  • First Year Foundational Literacy

4 week/ 1 renewal/ only available to students on class list submitted by professor Students on class list use only

Books

  • Reference

  • Ready Reference

Library Use Only

Library Use Only

Periodicals Library Use Only Library Use Only
Newspapers Library Use Only Library Use Only
DVDs 14 days/ no renewal 14 days/ no renewal

DVDs

  • Course Reserve
4 hours/ no renewal 1 week/ no renewal
Headphones Due at closing/ Library use only Due at closing/ Library use only
Graphing Calculators Overnight loan/ no renewal Overnight loan/ no renewal

DVDs

  • Biology Safety

  • HazMat Training

  • Radiological Technology

Due at closing/ Library use only Due at closing/ Library use only
Listening program CDs Due at closing/ only available to students on class list submitted by professor/ Library use only Due at closing/ only available to students on class list submitted by professor/ Library use only
Aviation materials (Headphone, keyboard, manual) Due at closing/ only available to students on class list submitted by professor Students/ staff on class list use only
Books from HELM libraries 28 days/ 1 renewals Semester loan/ no renewal
CDs and DVDs from HELM libraries 14 days/ no renewals 14 days/ no renewals
Items from Commonwealth Catalog (ComCat) 28 days/ no renewals 28 days/ no renewals
Items from ILL Depends on lending library Depends on lending library

Notes:

  • Renewals are available on eligible items only of there are no holds on the item

  • For items that are not eligible for renewal, patrons may select another copy or item to loan if there is one available. Otherwise, for NSCC items, patron will be asked to wait 24 hours to check out the item again.

Overdue items and fines

Item NSCC Students accrual rate

Books

  • Stacks

  • Oversize

  • ESL

  • Juvenile

  • Graphic Novels

$0.10 per day
DVDs $1.00 per day

Books

  • Test Prep

$1.00 per day

Books

  • Course Reserve

$1.00 per hour

Books

  • First Year Foundational Literacy

$1.00 per day
Graphing Calculators $5.00 per day
Headphones $1.00 per hour
Items owned by other libraries Depends on lending library

Notes:

A hold will be placed on your college account once materials are 28 days overdue. Outstanding library materials will result in college restrictions, including the inability to register for classes, to graduate, or to obtain transcripts.

Overdue materials on your account may affect your borrowing privileges at HELM libraries. Failure to receive overdue notices does not remove the responsibility for paying associated fines and fees.

Replacement of materials

The cost of unreturned, lost or damaged material is the responsibility of the card owner.

Destruction of property

See MGL, Ch. 266, Sec. 100.